Property Description

NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. SAFETY AND SECURITY TEXT - THE INN AT TALLGRASS IS LOCATED IN A QUIET, UPSCALE ENVIRONMENT AND IS STAFFED WITH 24 HOUR FRONT DESK PERSONNEL. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS INCLUDED IN RATES MEAL PLANS AVAILABLE AT PROPERTY - BUFFET BREAKFAST PLAN ADDITIONAL MEAL PLAN DESCRIPTION - COMPLIMENTARY BREAKFAST BUFFET EVERY DAY COMPLIMENTARY HOSPITALITY HOUR MONDAY THROUGH THURSDAY. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN STAY FREE WITH PARENTS WHEN USING EXISTING BEDDING CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT 10 PERCENT TRAVEL AGENT COMMISSION IS PAID ON RACK RATES ONLY. NO COMMISSION IS AVAILABLE ON ANY OTHER RATES. PHONE AND CONTACT INFORMATION IS REQUIRED FOR PAYMENT. ON-SITE RECREATIONAL ACTIVITIES: GOLFING SWIMMING ON-SITE RECREATIONAL ACTIVITIES TEXT BE IT ONE NIGHT OR TWO WEEKS, THE INN AT TALLGRASS WILL LEAVE YOU FEELING RIGHT AT HOME FEATURING AN OUTDOOR SWIMMING POOL AND WHIRLPOOL SPA, EXERCISE FACILITIES, AND GUEST PRIVILEGES AT THE TALLGRASS COUNTRY CLUB INCLUDING DINING AND A 18 HOLE CHAMPIONSHIP GOLF COURSE *FOR A FEE*. CONVIENTLY LOCATED WITHIN 15 MINUTES OF MOST MAJOR CORPORATIONS. THE INN IS JUST OFF THE NORTHEAST CORNER OF ROCK ROAD AND 21ST STREET NORTH. LOCATED NEXT TO THE TALLGRASS COUNTRY CLUB AND ACROSS THE STREET FROM BRADLEY FAIR. NBR OF ROOMS - 88 NBR OF FLOORS - 2 ROOM AMENITIES FOR ALL ROOMS - GENERAL ROOM AMENITIES - AM/FM ALARM CLOCK / BATH TUB / COFFEE/TEA MAKER / COLOR TV / FREE NEWSPAPER / HIGH SPEED INTERNET ACCESS / HIGH SPEED WIRELESS / MEAL INCLUDED: BREAKFAST / NO SMOKING ROOM / REFRIGERATOR / SHOWER TECHNOLOGY - HIGH SPEED INTERNET ACCESS CHARGEABLE AMENITIES - HIGH SPEED WIRELESS SU2 - MAX OCCUPANCY - 4 PEOPLE EXECUTIVE SUITE WITH 2 SEPARATE BEDROOMS A1Q - MAX OCCUPANCY - 2 PEOPLE 1 BEDROOM WITH FULL SEPARATE KITCHEN, SEPARATE BEDROOM, 1 QUEEN BED B1Q - MAX OCCUPANCY - 2 PEOPLE SINGLE EXECUTIVE INCLUDES A QUEEN BED, A FULL KITCHEN AND A LIVING ROOM, AS WELL AS 2 PHONE LINES. STU - MAX OCCUPANCY - 2 PEOPLE STUDIO WITH KITCHENNETTE AND 1 QUEEN BED GUARANTEE TO A VALID CREDIT CARD IS REQUIRED AT THE TIME OF BOOKING FOR ALL RESERVATIONS. 16DEC09 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. DEPOSIT WILL BE ACCEPTED AS GUARANTEE. GUARANTEE TO A VALID CREDIT CARD IS REQUIRED AT THE TIME OF BOOKING FOR ALL RESERVATIONS. MIDSCALE/STANDARD HOTEL ADDITIONAL PROPERTY DESCRIPTION TEXT WE ARE AN ALL SUITE HOTEL WHICH OFFERS FREE HIGH SPEED INTERNET IN ALL SUITES. WE ALSO PROVIDE A COMPLIMENTARY BREAKFAST, HOSPITALITY HOUR MONDAY THROUGH THURSDAY, MEMBERSHIP TO GENESIS HEALTH CLUB AND SPA, AND PRIVILEGES TO THE TALLGRASS COUNTRY CLUB. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - INTERBANK MASTER CARD - MILLION CREDIT SERVICE/MASTERC - VISA